Booking Cancellation Policy

At Demandium, we understand that plans may change. To cancel a booking, please adhere to the following policy:

Cancellation Window

Users can cancel a booking up to 24 hours before the scheduled service. This allows us to adjust schedules and accommodate changes.

Cancellation Fee:

Cancellations made within 24 hours of the scheduled service are subject to a nominal cancellation fee. This fee helps offset the costs associated with last-minute cancellations.

Refunds:

Refunds for cancellations will be processed within 5-7 business days to the original payment method. We understand the importance of timely reimbursements.

Late Cancellation:

No-shows or cancellations after the scheduled service time may result in the full-service fee. This policy encourages timely cancellations to avoid disruptions for service providers.

Cancellations by Service Providers or Admin:

In the rare event that a service provider or admin cancels a booking, users will be promptly notified. Alternative arrangements or a full refund will be offered to ensure minimal inconvenience.